All orders are shipped via Standard Post. Express Post is available and is highly recommended for all orders to avoid any possible delivery delays.
Upgrade postage to Express Post here
SHIPPING
We ship within Australia only.
Estimated shipping times will vary depending on your location.
All items are shipped from Melbourne, Australia.
Australia Post provide a guideline for expected delivery times to your location, however at times these may vary and once an order is posted we have no control how quickly your order will be delivered to you.
You will receive an email confirmation that your item(s) have been posted.
If your package does not arrive within the expected time frame, please contact us and we will do our best to rectify the situation. We don't consider a parcel 'lost' in the post until it has been a full 30 days from the date of postage.
Please ensure that your delivery address is your current, correct address, as orders which are returned to us as undeliverable, will incur a re-dispatch fee at your expense.
REFUNDS & EXCHANGES
All sales for custom cards and gifts as well as personalised items are final.
Due to the handmade nature of each item there may be some variation from the website image to your received product. This may be due to differences in computer screen resolutions or paper placement on specific designs. If for some reason you are unhappy with your purchase, please contact us to discuss, we would love to work it out! Contact must be made within 14 days of your purchase.
Refunds are only available on faulty goods. A refund will be only be issued once the item/s have been returned to us. Returned items need to be in new, sale-able condition and returned via Australia Post registered mail. This service provides tracking, insurance and signature on delivery.
Sorry, we do not refund item/s if you have changed your mind.
DISCLAIMER
Some of our designs contain small parts that have the potential to be a choking hazard for babies and children. Every effort has been made to ensure embellishments are secured carefully to our designs.
Our cards are for decorative use only. They do contain small parts and are not suitable for children under 36 months.
PROPERTY RIGHTS
We reserve the right to reproduce all custom made items and the right to photograph all items we create. We reserve the right to use all photographs taken by us at our discretion for advertising or as sample photos within our shop listings.
All our designs including custom made designs, as well as photos of completed work are the property of the little card boutique.
The purchase of any of our custom made designs does not in anyway transfer reproduction or ownership of the design to you.
COPYRIGHT
All products, designs, images and text within this store remain the property of the little card boutique. No images, designs or text on within this store may be used, borrowed or taken without our prior knowledge and consent.